Abstract
In contemporary circumstances, the individual life is affected by the multifarious state activities. Nowadays, the state agencies are to exercise massive administrative power in discharging their responsibilities. The thought of Ombudsman, therefore, evolved in response to the growing concern for the protection of individuals against the ever-expending state perspective. While the court system revolves conflicts between individuals; the institution of Ombudsman emerged as a mechanism to deal with administrative corruption and mal-administration. This institution is increasingly assuming such a significant role that it is now identified as a ‘watchdog’ of the administration and the protector of the ‘little man’ against arbitrary administrative discretion by investigating complaints of individuals concerning grievances against a government agency. Now the institution of Ombudsman has been adopted in many parts of the world irrespective of social, economic, legal, political and demographic diversities among these countries. The main thrust of this article is concerned with the Ombudsman as an institution, which protects the human rights of the citizen with respect to complaints against Government.